Privacy Policy
Introduction
At Rapid Bee Ltd, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect the following personal information:
- Names
- Email addresses
- Phone numbers
- Post Code
Additionally, we collect non-personal information such as:
- IP address.
- Browser type and version.
- Website usage data (via Google Analytics).
2. How We Use Your Information
Your information is used for:
- Responding to enquiries and providing requested services, including house extensions, loft conversions, and home renovations.
- Improving the functionality and performance of our website.
- Analysing website traffic and user behaviour through Google Analytics.
We do not use your personal data for marketing purposes without your explicit consent.
3. Sharing Your Information
We may share your information with:
- Service Providers: For example, Google Analytics to monitor website performance.
- Legal Obligations: If required by law or to protect our rights.
We will never sell your data to third parties.
4. Legal Basis for Processing
We process your data based on:
- Consent: For information submitted via contact forms.
- Legitimate Interest: For responding to enquiries and analysing website performance.
5. Your Rights
Under applicable data protection laws, you have the right to:
- Access the data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your data where applicable.
- Withdraw consent for processing activities.
- Lodge a complaint with a supervisory authority if you believe your data rights have been violated.
To exercise these rights, contact us at info@rapidbee.co.uk or call 020 3905 0162.
6. Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Data Security
We employ appropriate security measures to safeguard your personal information. However, no online transmission or storage method is completely secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically to stay informed of any changes. The latest update was on 1st December 2024.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Rapid Bee Ltd
12 Beam Avenue
Dagenham, RM10 9BJ
Phone: 020 3905 0162
Email: info@rapidbee.co.uk